Achieve Glowing Skin & a Lifted Face the Natural Way 

Achieve Glowing Skin & a Lifted Face the Natural Way 

By gently massaging your face upward for 5-10 repetitions daily using the device, you can reduce signs of aging, fine lines, and stubborn blemishes while naturally lifting your face

Order Now & Save 50% →

★★★★★ Rated 4.7/5 based on 7,300+ reviews

Free US Shipping

30-Day Money-Back Guarantee

24/7 Customer Support

AS SEEN ON

HOW DOES THE LIFT GENIE WORK?

This cutting-edge device harnesses the power of photon therapy to stimulate collagen production, diminish fine lines, and reduce the appearance of blemishes. With customizable modes, it effortlessly targets specific skin concerns, offering a personalized skincare experience. The gentle massage function not only promotes microcirculation but also aids in lymphatic drainage, leaving your skin visibly smoother and revitalized.


Say goodbye to stress and hello to a glowing complexion with

the Lift Genie – the key to unlocking your skin's natural beauty!


The Lift Genie, your ultimate companion for radiant and rejuvenated skin.

Dermatologist results at home,

minus the extra fees.

Lift Genie

Dermatologist

saves time

no extra expenses

use from the comfort of home

easy to be consistent

unlimited use

very costly

appointments needed

limited treatment

time-consuming

requires reoccurring visits

#1 CHOICE FOR

Better Skin

See what others say about the Lift Genie

Lauren A. ⭐⭐⭐⭐⭐ __3 hours ago

"Just like everyone else, I was a little skeptical at first. But wow, I've actually been seeing a decrease in my occasional breakouts."

Jessica R. ⭐⭐⭐⭐⭐ __4 hours ago

"Finally found a solution for those stubborn forehead lines! This thing is fantastic—gentle, yet effective. I've been using it daily, and my skin feels tighter, and I've noticed a visible improvement in the texture. Highly recommend!."

Rachel M. ⭐⭐⭐⭐⭐__8 hours ago

"Just came back to buy one for my sister, got mine several weeks ago and I'm lovin it!"

Sammy V. ⭐⭐⭐⭐⭐ __6 hours ago

"I've added the Lift Genie into my nightly routine, and the results are amazing. My skin feels lifted, and the massage is so soothing. It's become my go-to for a fresh, youthful glow!"

Natalie C. ⭐⭐⭐⭐⭐ __54 minutes ago

"As someone who's tried various anti-wrinkle products, this device is a game-changer. The gentle yet effective massage, coupled with photon therapy, has left my skin looking rejuvenated. My friends are even asking me for my secret!"

TRY IT FOR 30 DAYS RISK-FREE


We are so confident that the Lift Genie will help rejuvenate your skin and give you a youthful appearance that we are giving you 30 days to test it out.



If it doesn't live up to your expectations, then send it back for a refund. No questions asked!


Order Now & Save 50% →

HURRY, THIS DEAL ENDS SOON!

Try the Lift Genie so you can...

Experience a visible reduction in fine lines and wrinkles, giving your skin a smoother and more youthful appearance.

Stimulate blood flow and collagen production, promoting improved skin elasticity and texture.

Personalize your skincare routine based on your specific needs. Target different areas for a tailored experience.

Invest in an anti-wrinkling handheld massage device, a cost-effective alternative to ongoing salon treatments.

Smooth away all the exhaustion of your skin from over the years from the comfort of your own home.

GET 50% OFF FOR A

LIMITED TIME ONLY!

This limited-time deal is in high demand and stock keeps selling out.

Order Now & Save 50% →
SALE ENDS SOON! Your Lift Genie is reserved for 14:55

Try it today with a 30-Day Money-Back Guarantee!



FAQ's

GOT QUESTIONS?

WE'VE GOT YOU COVERED!

Feel free to chat with us via email at support@theliftgenie.com

Is it safe for all skin Types?

Yes, our device is safe for most skin types. Designed to cater to a variety of skin tones and textures, it's advisable to begin with the lowest intensity setting and gradually increase for comfort and suitability

Is the Lift Genie safe for daily use?

Yes, the Lift Genie is completely safe to use on a daily basis.

How soon can I expect to see results?

While it varies for each person, after a few weeks of consistent use, users commonly notice a visibly fuller and smoother skin texture, along with an overall radiant complexion. It's common to observe a reduction in puffiness/water retention and diminished under-eye circles. With continued, regular usage over a few months, a decrease in wrinkles and fine lines is often observed.

Where can I use the Lift Genie?

You can use the Lift Genie to various facial areas, such as the cheeks, chin, upper lip, forehead, brows, and under eyes. When targeting neck lines, gently glide the it along the sides of your neck, avoiding the throat area.

Is there free shipping?

Yes, we offer completely free shipping on ALL U.S. orders.

I am not satisfied with my Lift Genie, can I return it?

Absolutely. After receiving your Lift Genie and trying it, if you are unsatisfied for any reason, we will be happy to help you return it and receive your money back. No questions asked!

24/7 customer service that cares.


Contact our customer support team:

support@theliftgenie.com

Terms of Service
Privacy Policy
Refund Policy

© 2024, The Lift Genie

Terms of Service

Overview

This website is operated by the Lift Genie. Throughout the site, the terms “we”, “us” and “our” refer to the Lift Genie. The Lift Genie offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.


By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.


Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.


Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and Services to you.


SECTION 1 - ONLINE STORE TERMS


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.


SECTION 2 - GENERAL CONDITIONS


We reserve the right to refuse Service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES


Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.


SECTION 5 - PRODUCTS OR SERVICES (if applicable)


Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.


You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.


For more details, please review our Refund Policy.


SECTION 7 - OPTIONAL TOOLS


We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.


SECTION 8 - THIRD-PARTY LINKS


Certain content, products and Services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.


SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS


If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary rights. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.


SECTION 10 - PERSONAL INFORMATION


Your submission of personal information through the store is governed by our Privacy Policy.


SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS


Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.


SECTION 12 - PROHIBITED USES


In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY


We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall the Lift Genie, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


SECTION 14 - INDEMNIFICATION


You agree to indemnify, defend and hold harmless the Lift Genie and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third party.


SECTION 15 - SEVERABILITY


In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


SECTION 16 - TERMINATION


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


SECTION 17 - ENTIRE AGREEMENT


The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


SECTION 18 - GOVERNING LAW


These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Singapore.


SECTION 19 - CHANGES TO TERMS OF SERVICE


You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


SECTION 20 - SMS MARKETING


By consenting to the Lift Genie’ SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

For any questions, please text HELP to the number you received the messages from. You can also contact us at support@theliftgenie.com for more information. 

We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages. 

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Your right to privacy is important to us. You can see our Privacy Policy to determine how we collect and use your personal information.


SECTION 21 - USER-GENERATED CONTENT (UGC)


User Responsibilities:

  • Compliance: By submitting or sharing UGC, you agree to comply with our content guidelines, community standards, and applicable laws. You are solely responsible for the UGC you post.
  • License to Use: You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute your UGC, in whole or in part, for the purpose of displaying and promoting it on our platform. This license is granted solely to enable us to operate, improve, and promote our services.
  • Ownership: You retain ownership of your UGC, and our use of your content does not transfer any ownership rights to us.
  • Disclaimer of Liability: We are not responsible for the content created or posted by users on our platform. Users are responsible for their own actions and UGC. We disclaim any liability arising from UGC or user interactions on our website.
  • Use of Testimonials: The video testimonials are intended to provide genuine reviews of our fragrances. By using our website, you understand that these testimonials reflect the opinions of the individuals recorded and do not necessarily represent our views or endorsements. We are not responsible for any consequences arising from the use of video testimonials on our website, including any issues related to privacy, consent, or the accuracy of the content.


SECTION 22 - CONTACT INFORMATION


Questions about the Terms of Service should be sent to us at support@theliftgenie.com.



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Privacy Policy

This Privacy Policy describes how

theliftgenie.com (the “Site” or “we”) collects,

uses, and discloses your Personal Information when you visit or make a purchase from the

Site.




Contact

After reviewing this policy, if you have

additional questions, want more information

about our privacy practices, or would like to

make a complaint, please contact us by

e-mail at support@theliftgenie.com.




Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction

with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we

refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for

more information about what Personal

Information we collect and why.




SMS Marketing and Notifications




We value your privacy and the information you consent to share in relation to our SMS

marketing service. We use this information

to send you text notifications (for your order, including abandoned checkout reminders),

text marketing offers, and transactional texts, including requests for reviews from us.

Our website uses cookies to keep track of

items you put into your shopping cart, including when you have abandoned your checkout.

This information is used to determine when

to send cart reminder messages via SMS.




Device information

Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site. Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels. Disclosure for a business purpose: shared with our processor Shopify. Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.



Order information

Purpose of collection: to provide products or services to you to fulfil our contract, process

your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen

our orders for potential risk or fraud, and when

in line with the preferences you have shared

with us, provide you with information or

advertising relating to our products or services.

Source of collection: collected from you.

Disclosure for a business purpose: shared

with our processor Shopify.

Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers),

email address, and phone number.



Customer support information

Purpose of collection: to provide

customer support.

Source of collection: collected from you


Sharing Personal Information

We share your Personal Information with

service providers to help us provide our

services and fulfill our contracts with you, as described above. For example:




We use Shopify to power our online store.

You can read more about how Shopify uses

your Personal Information here: https://www.shopify.com/legal/privacy.

We may share your Personal Information to

comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.



Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications

we believe may be of interest to you.

For example:




We use Google Analytics to help us understand how our customers use the Site. You can read

more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We share information about your use of the

Site, your purchases, and your interaction with

our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising

partners, and in some cases through the use of cookies or other similar technologies

(which you may consent to, depending on your location).

We use Shopify Audiences to help us show

ads on other websites with our advertising

partners to buyers who made purchases with

other Shopify merchants and who may also be interested in what we have to offer. We also

share information about your use of the Site,

your purchases, and the email address

associated with your purchases with Shopify Audiences, through which other Shopify

merchants may make offers you may be

interested in.


For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational

page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.




You can opt-out of targeted advertising by:




FACEBOOK - https://www.facebook.com/settings/?tab=ads


GOOGLE - https://www.google.com/settings/ads/

anonymous




BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]



Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.




Using Personal Information

We use your personal information to provide our services to you, which include: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.




Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases


Your consent;

The performance of the contract between you and the Site;

Compliance with our legal obligations;

To protect your vital interests;

To perform a task carried out in the public interest;

For our legitimate interests, which do not override your fundamental rights and freedoms.



Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights' section below.




Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a

legal effect on you or otherwise significantly affects you.


We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.


Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.


Services that include elements of automated decision-making include:


Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.

Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

 


Your rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, port it to a new service, and ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. 


Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.




CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. 


If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.




Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it’s their first time visiting or if they are a frequent visitor.




When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt

out of receiving this advertising by visiting https://app.retention.com/optout




We use the following cookies to optimize your experience on our Site and to provide our services.




[Be sure to check this list against Shopify’s current list of cookies on the merchant 


storefront: https://www.shopify.com/legal/cookies ]




Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.




User-Generated Content (UGC)



User Responsibilities

You are solely responsible for the UGC you submit or share. By doing so, you affirm that your content complies with our content guidelines, Terms of Service, and applicable laws. You acknowledge that we do not endorse or guarantee the accuracy, completeness, or quality of UGC.




Use of Video Testimonials

Our website may feature video testimonials

from individuals who were spontaneously interviewed in public to provide their reviews regarding the scent of our fragrances. These testimonials are intended to showcase real opinions and experiences.


We are not responsible for any consequences arising from the use of video testimonials on our website, including any issues related to privacy, consent, or the accuracy of the content.




Consent and Privacy Considerations

We recognize the importance of individual privacy and consent. We have taken reasonable steps to ensure that these individuals' identities are not disclosed beyond the scope of their participation.




Removal Request

If you are an individual featured in one of our video testimonials and wish to have your video removed from our website or advertising, please contact us at support@theliftgenie.com. We will promptly review your request and, if verified,

will remove the video in question.




Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.




Complaints

As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.


If you are not satisfied with our response to

your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority.




Last updated: 01/5/2024

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Refund Policy

The Lift Genie offers a 30-day money-back guarantee as a form of assurance!


HOW TO CLAIM YOUR MONEY BACK:


1. If you are not completely satisfied with our product, email a customer care representative at support@theliftgenie.com, sharing your review and money-back request. Items sent back to us without first requesting a return will not be accepted.


2. Once approved, return the product (in its original packaging) via a trackable mail service 100 days from the date of delivery to the address provided by our customer care representative.


Customers are responsible for shipping costs back to the Lift Genie. The refund is calculated as such: Customer total order minus S&H (provided by our customer care representative) minus a 20% restocking fee.


Since the Lift Genie incurs shipping costs to provide free shipping, customers who choose to return a product will be responsible for paying the initial shipping and handling fee (S&H), which will be calculated using UPS shipping rates.


3. Incomplete, indecipherable or illegible claims will be deemed invalid.


4. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Refunds are issued to the credit used in the transaction. Any and all shipping costs are non-refundable.


If more than 15 business days have passed since we approved your return, please contact us at support@theliftgenie.com.

 




MULTIPLE REFUNDS & MULTIPLE ITEMS REFUND POLICY


To prevent fraud & protect the Lift Genie from customers abusing the return policy, the Lift Genie limits all returns to up to 2 items per customer. Any refunds that are requested outside of two items will be given the option to exchange for another product. 


To prevent fraud and protect the Lift Genie from customers abusing the return policy, the Lift Genie has the right to refuse a return/refund if the customer has taken advantage of the policy previously. For example, if a customer has returned one product, then decides to initiate another return afterward to attempt to get their money back despite using the product, the Lift Genie has the right to refuse any additional returns or refunds after the first refund. This policy applies to any/all returns for the same order or with new orders. It is at the Lift Genie' sole discretion to refuse additional refunds/returns after one has already been granted.


A product must be returned in order for a refund to take place.

 


INTERNATIONAL REFUND POLICY (OUTSIDE OF THE USA)


“International” is defined as any and all countries outside of the United States of America.


All international sales are final and are under no circumstance eligible for a refund.


Partial refunds will be determined on an individual basis.

 

INTERNATIONAL RETURNS POLICY (OUTSIDE OF THE USA)


All sales are final on all international sales and no returns will be considered.


Stolen/Lost packages are deemed the customer's responsibility (unless insured shipping is purchased) and damaged packages are the only packages that will be re-shipped.

 


ORDER CANCELLATION


Orders canceled prior to fulfillment are entitled to a full refund.

 


DAMAGES AND ISSUES


Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item so we can evaluate the issue and make it right. Please note that we are not responsible for damages that occur after the item has been delivered or during any subsequent handling or usage.


BAD ADDRESSES


In the event that we are unable to process your order due to a bad address, we will attempt to contact you multiple times for an accurate address. If we do not receive a response within a reasonable time frame, we reserve the right to hold your product until we receive a response.

 

FAILED DELIVERIES


Any packages returned to us by the designated carrier because the customer was not available to receive the package or due to incorrect shipping information may be subject to additional shipping costs to reship.

 


Restrictions:


  • Orders canceled prior to fulfillment are entitled to a full refund.


  • We will provide and pay for a return label if the mishap (incorrect or defective item) is our error.


  • Refunds are issued to the payment method used in the transaction. Any and all shipping costs are non-refundable.


  • Packages lost by the shipping carrier are not eligible for a refund. In this situation, we ask that you contact the carrier with your tracking number and they will be able to assist you with the location of your order.


  • If a product is damaged within transit, the Lift Genie will reship it at no additional cost. The Lift Genie will not refund an order if it is stolen or lost in transit (unless insured shipping is purchased).


  • All orders marked as “Delivered” with valid tracking information cannot be refunded if the customer cannot locate the item. The customer will need to contact the shipping carrier directly about where the package was left.


  • Any orders delivered to the wrong address due to a customer error are non-refundable. If an order has been shipped and a customer notices the wrong address, The Lift Genie is not responsible for redirecting the shipment to the correct address or bearing the cost of changing an address mid-transit.


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